FAQs
PLEASE FEEL FREE TO EMAIL US AT BFLYESSENTIALS@GMAIL.COM IF YOU DON'T SEE AN ANSWER TO YOUR QUESTION BELOW.
*PLEASE ALLOW UP TO 48 HOURS FOR A RESPONSE*
Q: WHEN DO ORDERS SHIP?
A: ORDERS SHIP MONDAY-FRIDAY
Q: WHAT SIZE ARE YOUR CONTAINERS?
A: ALL PET PLASTIC CONTAINERS ARE 4 OUNCES & 8 OUNCES. YONI OILS & BEARD GROWTH OILS ARE 2 OUNCES GLASS JARS. YONI SHOWER GELS ARE IN 4 OUNCE PET PLASTIC CONTAINERS. LIP GLOSS SQUEEZE TUBES ARE 10ML & 15ML
Q: HOW LONG WILL IT TAKE ME TO GET MY ORDER?
A: ITEMS TAKE 5-7 BUSINESS DAYS TO SHIP. OUR OFFICIAL BUSINESS DAYS ARE MONDAY-FRIDAY. FROM THERE ITEMS TAKE 1-4 BUSINESS DAYS TO GET TO YOU THROUGH USPS.
Q: HOW LONG IS PROCESSING TIME?
A: PROCESSING ORDERS TAKES 2-3 DAYS, ONCE ORDER IS RECIEVED
Q: CAN I RETURN MY ITEMS?
A: NO WE DO NOT DO ANY RETURNS. ALL SALES ARE FINAL. IF A ITEM COMES DAMAGED WITHIN 3 DAYS OF YOU RECEIVING THE PACKAGE PLEASE EMAIL US WITH YOUR ORDER NUMBER AND A IMAGE OF THE ITEM. (@BFLYESSENTIALS@GMAIL.COM)
Q: WHAT ARE YOUR BUSINESS HOURS?
A: OUR BUSINESS HOURS ARE MONDAY - FRIDAY 9am-5pm EST WE ARE CLOSED SATURDAY AND SUNDAY